Allgemeine Geschäftsbeziehung

General Terms and Conditions for E-Commerce and Online Shopping
§ 1 Scope of application (1) These General Terms and Conditions of Sale (hereinafter: GTC) apply to all contracts concluded via our online store between us,
TeamDirekt GmbH
Agnes-Pockels Bogen 1, 80992 München Managing Directors: Till Neumeier, Luca Setili Commercial Register Munich, HRB 259130 info(at)teamdirekt.de
and you as our customer. The GTC apply regardless of whether you are a consumer, entrepreneur, or trader.
(2) All agreements between you and us in connection with the purchase contract are based on these sales conditions, our written order confirmation, and our acceptance statement. (3) The version of the GTC valid at the time of the contract’s conclusion is authoritative. (4) We do not accept deviating conditions from the customer. This also applies if we do not expressly object to their inclusion.
§ 2 Conclusion of Contract (1) The presentation and promotion of items in our online shop do not constitute a binding offer to conclude a purchase contract. (2) By submitting an order through the online shop by clicking the “order with obligation to pay” button, you place a legally binding order. You are bound to the order for a period of two (2) weeks after placing the order; your right, if any, to revoke your order under § 3 remains unaffected. (3) We will promptly confirm the receipt of your order placed through our online shop by email. Such an email does not constitute a binding acceptance of the order unless it includes both the confirmation of receipt and the acceptance. (4) A contract is only concluded when we accept your order through an acceptance statement or by delivering the ordered items. (5) Orders for deliveries abroad can only be considered above a minimum order value. You can find the minimum order value in the price information provided in our online shop. (6) If the delivery of the ordered goods is not possible, for example, because the corresponding goods are not in stock, we will refrain from accepting the order. In this case, no contract is concluded. We will inform you promptly and refund any payments already received.
§ 3 Right of Withdrawal (1) If you are a consumer (i.e., a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a statutory right of withdrawal. (2) If you, as a consumer, exercise your right of withdrawal under paragraph 1, you must bear the regular costs of the return shipment. (3) Otherwise, the regulations set out in the following withdrawal policy apply.
Withdrawal Policy You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us [TeamDirekt GmbH, Agnes-Pockels-Bogen 1, 80992 München, info(at)teamdirekt.de] by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal If you withdraw from this contract, we will reimburse you for all payments we have received from you, including the delivery costs (except for the additional costs arising from your choosing a different delivery method than the standard delivery offered by us, which is the least expensive), without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
End of Withdrawal Policy –
(4) The right of withdrawal does not apply to distance contracts (a) for the delivery of goods that are made to the consumer’s specifications or are clearly tailored to personal needs or which, by their nature, are not suitable for return or may spoil quickly or whose expiration date would be exceeded, (b) for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by you.
§ 4 Delivery Conditions and Prepayment Reservation We are entitled to partial deliveries, provided that this is reasonable for you. (1) The delivery time is currently approximately fifteen (15) working days, unless otherwise agreed. It begins – subject to the regulation in paragraph 3 – with the conclusion of the contract. (2) For orders from customers with a residence or business address abroad or in cases of justified indications of a payment default risk, we reserve the right to deliver only after receipt of the purchase price plus shipping costs (prepayment reservation). If we make use of the prepayment reservation, we will inform you promptly. In this case, the delivery period begins with payment of the purchase price and shipping costs.
§ 5 Prices and Shipping Costs (1) All price information in our online shop is gross prices including the statutory value-added tax and does not include any applicable shipping costs. (2) The shipping costs are stated in our price information in our online shop. The price including VAT and applicable shipping costs is also displayed in the order mask before you submit the order. (3) If we fulfill your order according to § 4 paragraph 1 through partial deliveries, you will only incur shipping costs for the first partial delivery. If the partial deliveries are made at your request, we will charge shipping costs for each partial delivery. (4) If you effectively revoke your contract declaration in accordance with § 3, you can demand a refund of the costs already paid for the delivery to you (initial shipping costs) under the legal requirements (see § 3 paragraph 3 regarding other consequences of withdrawal).
§ 6 Payment Conditions and Offsetting and Right of Retention (1) The purchase price and shipping costs must be paid within two (2) weeks after receiving our invoice. (2) You can transfer the purchase price and shipping costs to our account specified in the online shop, grant us a direct debit authorization, or pay by EC/Maestro or credit card of your choice. In the case of a direct debit authorization or payment by EC/Maestro or credit card, we will initiate the debit of your account no earlier than at the time regulated in paragraph 1. A granted direct debit authorization remains in effect until revoked, also for further orders. (3) You are not entitled to set off against our claims unless your counterclaims have been legally established or are undisputed.

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